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Diagnostic Software for VW-Audi Group Cars
Ross-Tech, LLC
881 Sumneytown Pike
Lansdale PA 19446, USA
Tel: +1 267 638 2300

Trade an older Ross-Tech Dongle Interface -

Upgrade to a HEX-V2 or a HEX-NET

Trade In Policy:

Trade in programs are only offered to registered users.

To be eligible for a trade-in, your genuine Ross-Tech interface must be returned to Ross-Tech at your cost in good condition.

If you did not purchase your interface directly from Ross-Tech LLC, please contact us before placing your order to verify that you are registered and that your interface is eligible for this trade-in offer.

Typical turn-around time on trade-in upgrades is 2-3 business days from receipt of your old interface. Please take this into consideration when placing your order.

Eligible Ross-Tech Interface Types:

The only interfaces eligible for trade have the following names: KEY-COM, KEY-USB, KII-USB, HEX-COM, HEX-USB, Micro-CAN, and HEX+CAN

Trade-Ins are handled in one of two ways:

  1. Ship Later: Send us your old interface. We'll evaluate it to determine its condition and if found to be in good condition, we will ship your new Interface cable. If the returned cable is not in good conditon, we will contact you by email to make other arrangements.
  2. Ship NOW: Authorize/Pay a refundable CORE CHARGE and agree to return your old interface within 4 weeks.  We'll evaluate it to determine its condition and if found in good condition, we'll Void/refund the core.

    If we do not receive your old interface in good condition within 4 weeks of shipping the new interface, you will forfeit the core -- no exceptions, no warnings or reminders.

In order to receive credit for your return, please supply the order number issued in the email acknowledgment of this order by writing the order number on your return package.

Once you have completed this upgrade order:

  • package your interface
  • mark the package with your order #
  • ship the interface to Ross-Tech via a traceable means (We recommend FedEx or UPS. USPS does not at present provide detail tracking.)

Remember, Ross-Tech cannot assist you in tracing an item without a tracking number.

All items are to be returned to:

Ross-Tech, LLC
881 Sumneytown Pike
Lansdale, PA 19446
Order# (supply your Order #)

Item Code: N/A

$149.00$499.00

Should we ship Now or Later? You must choose an option: *
Should we ship Now or Later? You must choose an option:
Quantity:

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